U+ Remote Counseling: A Customer Satisfaction Service

U+ Remote Counseling is a customer satisfaction service provided by LG U+ in which their professional consultants share the customer’s smartphone screen to accurately diagnose problems and provide real-time solutions. This app is available for free to LG U+ customers, and those who are not LG U+ customers may also use it with data usage fees depending on their mobile carrier. The app provides a safe environment for the customer’s personal information and data by preventing consultants from accessing such information.

One of the key features of U+ Remote Counseling is its screen-sharing capability, which allows consultants to accurately diagnose problems and provide solutions in real-time. Furthermore, the app offers remote control, drawing, and chatting services to ensure accurate communication between the customer and the consultant.