Shipup: Instant Shipping Information for Support Teams

Shipup is a Chrome extension developed by Shipup Extension that provides instant shipping information to support teams when they open a ticket in their CRM. This free extension aims to improve agents’ productivity by displaying order details and delivery information related to customers right next to their tickets.

With Shipup, support teams no longer need to waste time searching for tracking numbers or visiting shipping carrier tracking pages to find out what happened with a customer’s delivery. The application queries the user’s Shipup account to retrieve customer details, recent orders, and delivery data. This seamless integration saves valuable time and allows support agents to provide timely and accurate information to customers.

It is worth noting that the Shipup extension is available in both English and French, catering to a wider user base. However, access to the extension requires a PRO or ENTERPRISE Shipup account, ensuring that only authorized users can benefit from its features.