Rehbar: Punjab’s Voice Chatbot for Government Services

Rehbar, developed by Punjab IT Board (PITB), is an innovative voice chatbot designed to provide updated information about different government departments and services to the 100 million citizens of Punjab. Initially focused on responding to queries related to the ongoing COVID-19 pandemic, Rehbar aims to expand its capabilities to answer common questions about various government departments and services.

With Rehbar, users can simply speak to the chatbot to access information. It utilizes advanced language technologies to understand speech and can respond in Urdu. The chatbot is user-friendly and aims to save users’ time and resources by guiding them in the right direction. Rehbar is always available and dedicated to providing assistance, without getting tired or bored.

In the future, Rehbar envisions assisting citizens with authentic information and suggestions during emergencies and calamities, in addition to routine services. As it continues to evolve, Rehbar will become context-aware, delivering the most relevant information to its users.

Overall, Rehbar is an essential tool for Punjab’s citizens, offering a convenient and reliable way to access government services and stay informed.