Freshconnect by Freshworks: The Best Hub for Team Communication
Freshconnect by Freshworks is a free Android app that allows your team to communicate and collaborate on ideas, tasks, and projects in one place. It is a hub for all your team discussions, and it is available for all kinds of devices, so you can keep track of all your discussions and work, even when you’re on the go.
With Freshconnect, you can collaborate with your team on Freshdesk tickets to resolve customer issues faster. The app allows you to swipe left to access ticket context and collaborate where your work happens. You can also have 1-1 or group discussions with your team, share ideas, work on projects, discuss common interests, and more.
Moreover, Freshconnect allows you to include people from outside your organization such as vendors, third-party stakeholders, etc. to any discussion. All your discussions are kept in one place, and you can access them from any device. You can also get instant updates about important discussions, whether you’re at work or on the go.