ezAdu: Making Consumer Complaints Easy
ezAdu is a lifestyle application developed by the Government of Malaysia under the initiative of the Ministry of Domestic Trade and Consumer Affairs (KPDNHEP). The application allows users to easily make any complaint using their smartphones without having to physically visit the nearby KDPNHEP office. With just four simple steps, users can submit their complaints by entering the details, filling out the complaint report, and then marking the location of the complaint along with a picture as evidence. Users can also check the status of their complaints and the actions taken by KPDNHEP against them.
ezAdu is a great tool for Malaysian consumers who have complaints but cannot visit the KDPNHEP office. The app is user-friendly and easy to navigate, making it accessible to all users. It is also a free application, which makes it accessible to everyone. The application is a great initiative by the Malaysian government, and it is expected to help consumers in resolving their complaints quickly and efficiently.