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Emotional intelligence is a personal characteristic that is one of the most important factors in our social life. It is the ability to understand and predict the emotions of others, as well as to deal with our own emotions.
In the past few years, there has been an increased focus on the importance of emotional intelligence in the workplace. In fact, in some organizations, the ability to understand and predict the emotions of others is considered to be a key requirement for a successful career.
It is estimated that approximately 10% of the workforce has a problem with their emotions. In many cases, this is not openly discussed, resulting in an individual feeling uncomfortable in their job and unable to contribute to the organization.
To improve productivity and performance, companies have started to look for ways to measure and improve the emotional intelligence of their employees.
A number of companies have introduced various psychometric tests to measure emotional intelligence, with the results being used to make a judgment about the employee’s potential success in the workplace.