CommCare – Mobile Platform for Low-Resource Settings

CommCare is a mobile platform developed by Dimagi Inc. that helps frontline workers (FLWs) track and support their clients in low-resource settings. The app is open source, customizable, and runs on Java and Android phones, making it accessible to FLWs in over 50 countries. The platform supports longitudinal client tracking, is specialized for low-literate users, and runs offline. CommCare integrates SMS for performance improvement and has an application builder designed for non-programmers. It is used to build rapid diagnostic tools and medical reference libraries, allowing users to flag critical cases to appropriate parties.

One of the most notable features of CommCare is the ability to support FLWs in better reporting, improved frontline worker performance, and better client practices and education. With features such as counseling messages, support for multiple languages, data collection, interactive multimedia, branching logic, and GPS integration, CommCare provides a comprehensive platform for FLWs to track and support their clients. Additionally, the web-based reporting feature allows for easy data analysis and monitoring of the program’s performance. CommCare is an evidence-based mobile platform that has been widely adopted and is technically advanced.