Click to Call CTI for CRM: Easy Phone Dialing and CRM Integration
Click to Call CTI for CRM is a free Chrome extension developed by Third Lane Technologies. This add-on allows users to click on phone numbers on any web page and make phone calls. It also integrates with various Customer Relationship Management (CRM) systems and Service Desk applications.
With Click to Call CTI for CRM, users can benefit from the following features:
- Seamless integration with Thirdlane PBX or Thirdlane Multi Tenant PBX, as well as desktop versions of Thirdlane Connect.
- Screen pops in popular CRMs such as Salesforce, Zoho, Zendesk, Freshdesk, and others.
- Easy addition of call notes to CRM for incoming and outgoing calls.
- Combination with Thirdlane Connect for voice and video calls, instant messaging, voice and video conferencing, and CRM integration.
Overall, Click to Call CTI for CRM provides a convenient way to quickly dial phone numbers from web pages and enhance CRM functionality. For more information, visit the Thirdlane website.