Revinate Mobile: Access Your Online Reviews and Reporting
Revinate Mobile is a free Android app developed by Revinate Inc. that gives you quick and convenient access to your online reviews, social media keyword mentions, and reputation reporting. With this app, you can stay connected and take action on your hotel’s online reputation anytime and anywhere.
The app allows you to manage reviews and surveys effectively. You can view all your reviews and surveys in one place and receive in-app notifications for new reviews when they are published online. You can also respond directly to online reviews and surveys, filter to view only a specific subset of your reviews and surveys, and take action on them. You can assign tickets, post to Facebook or Twitter, forward a review as a text message or email, or save a review or survey.
Moreover, the app provides a reputation snapshot, which includes a review overview report, engagement summary, positive, neutral and negative review reporting, sentiment mention summary, and trend reporting. The app also allows you to access the results of your social media searches defined from the Revinate web app, browse results organized by channel, and take action on mentions. You can assign tickets, tweet/retweet mentions, forward a mention as a text message or email, or save a mention.