UIF: A Convenient Self-Service App for Claimants
UIF, developed by Vodacom Pty Ltd, is a free Android application that promotes self-service and reduces long queues in labour centers. The app aims to improve service delivery and turnaround times by enabling ultimate engagement with the claimants.
With UIF, claimants can view their current employer declaration along with the date when it was declared. They can also track and trace the progress of their claim without visiting the labor center. The app allows them to check the progress of their submitted payment continuation and conveniently submit payment continuation without visiting the labor center.
Additionally, UIF lets claimants lodge complaints, view required documents, and access a directory of labor centers. The app also helps users locate the nearest labor centers, making it a convenient and user-friendly solution for UIF claimants.