An iOS Call Center App with Solid Features
Moon Dialer for Call Center is a unique call managing and dialing app for call centers. The app lets you auto-dial or dial manually using the built-in calling system. There is also Skype and FaceTime support.
Calling Rates and Features
Moon Dialer is loaded with features that render it ideal for both individual and business use. For instance, there is worldwide VoIP calling feature with nominal call rates. As aforementioned, there is built-in support for calling apps such as Skype and FaceTime. This makes the tool quite convenient for people who use these apps religiously.You may schedule calls or set call reminders. The app would send you reminders using local notification; the app need not be kept open for this. Also, you can have the complete call history details for all calls of each contact.
Managing Contacts
Moon Dialer lets you create and manage contacts/leads as per campaign. You may make your own disposition list, which you could show or hide from the current list. Contact data or leads can be imported or loaded from a CSV file. Contacts can also be imported from address book.Contacts can be sorted by names, dispositions name or status. Subsequent phone calls can be auto-dialed once the existing auto mode call is complete. Also, columns can be automatically mapped for CSV import.