Fleetback App: Enhancing Communication Between Car Technicians and Customers

Fleetback App is an integrated solution developed by Fleetback, available on the Android platform. It falls under the category of Utilities & Tools and aims to streamline communication between car technicians, sales teams, and their clients.

With Fleetback, car dealerships can now easily provide customers with information about the tasks to be performed on their cars while the vehicles are still in the dealership. This information is delivered through personalized video messages, offering a unique and engaging customer experience. Customers can then validate the maintenance they wish to carry out on their cars, ensuring transparency regarding the associated costs.

Not only does Fleetback benefit customers, but it also offers advantages to the sales department. The app allows sales teams to respond to customer inquiries about new or used cars in a personalized manner, further enhancing the customer experience.

Fleetback App serves as a convenient tool for technicians and sales teams to record required elements, while customers can access the information through a link on any connected device. This innovative solution revolutionizes communication in the automotive industry, fostering transparency and improving customer satisfaction.