Bug tracking tool for developers and customer service providers

Tracking bugs is one of the most tedious parts of software development and anything that makes your life easier like Bugzero is worth exploring.

Bugzero is Java based bug tracking, defect tracking, issue tracking, and change management system which can be used to track software bugs, hardware defects, test cases and other issues. It can even be used as a helpdesk solution for customer support centers or as an email management system to collect and manage customer feedback, incidents, requests, and issues.

When you download Bugzero, you need to execute the Java file to get going as there’s no installer. Because it’s cross platform and Java based, it’s not exactly blessed with a great interface but it is clearly laid out and simple to get started with extensive help guides if you get stuck. A handy bonus is that Bugzero features its own data backup and recovery tool which allows you to backup the entire Bugzero folder in case of crashes or data loss.

The overall feel of Bugzero is a professional yet easy to use bug tracker that will appeal to developers and customer service organizations alike.

Passwords in properties files are now encrypted.Some Javascript functions have been changed.Various default settings for the reference type projects have been made better.A bug that failed to save multiple project type fields on the EDIT page was fixed.

Changes

• Passwords in properties files are now encrypted.Some Javascript functions have been changed.Various default settings for the reference type projects have been made better.A bug that failed to save multiple project type fields on the EDIT page was fixed.

Bugzero is a web-based bug tracking, defect tracking, issue tracking, and change management system used in a distributed team environment to track software bugs, hardware defects, test cases, or any other issues.

It can also be used for use case, test case management, or as a helpdesk customer support, trouble ticketing, or email management system to collect and manage customer feedbacks, incidents, requests, and issues (ActiveLog).

Bugzero provides a cost-effective enterprise-grade solution to increase team work efficiency. It is easy to use and also flexible, and can be configured to fit to your organization’s unique business process and workflow. Bugzero empowers you and puts you in full control, and allows you to accomplish your tasks in the best way possible.