Bug tracking tool for developers and customer service providers

Tracking bugs is one of the most tedious parts of software development and anything that makes your life easier like Bugzero is worth exploring.

Bugzero is Java based bug tracking, defect tracking, issue tracking, and change management system which can be used to track software bugs, hardware defects, test cases and other issues. It can even be used as a helpdesk solution for customer support centers or as an email management system to collect and manage customer feedback, incidents, requests, and issues.

When you download Bugzero, you need to execute the Java file to get going as there’s no installer. Because it’s cross platform and Java based, it’s not exactly blessed with an OS X style interface but it is clearly laid out and simple to get started with extensive help guides if you get stuck. A handy bonus is that Bugzero features its own data backup and recovery tool which allows you to backup the entire Bugzero folder in case of crashes or data loss.

The overall feel of Bugzero is a professional yet easy to use bug tracker that will appeal to developers and customer service organizations alike.

The Oracle LONGs are now changed to BLOBs or CLOBs. You are advised to test it on a staging database first. A more recent Oracle jdbc driver is also required. Note that, each time the upgrade script is run, any existing old Oracle jdbc driver like the classes12.zip is copied over and it must be deleted. The related db.properties and SQL files were modified. A bug that prevented deleting links before saving in records created through a same-project copy was fixed. Deactivated users are no longer included in the User type drop down fields.

Changes

• The Oracle LONGs are now changed to BLOBs or CLOBs. You are advised to test it on a staging database first. A more recent Oracle jdbc driver is also required. Note that, each time the upgrade script is run, any existing old Oracle jdbc driver like the classes12.zip is copied over and it must be deleted. The related db.properties and SQL files were modified. A bug that prevented deleting links before saving in records created through a same-project copy was fixed. Deactivated users are no longer included in the User type drop down fields.