Efficient technical support package for smartphone users
TeamViewer QuickSupport is a perfect application during instances when smartphone users may require expert advice in order to address a software or hardware issue. However, it should be noted that this support will not be accessed via the smartphone directly. It is instead linked via a personal computer (either a Mac or a Windows OS). The primary benefit is that technicians are provided access to the most important systems within the phone, quickly resolving any issues.
Main Functions and Advantages
TeamViewer QuickSupport is compatible with numerous devices. Some of these include (but may not necessarily be limited to) Samsung, Asus, Sony, HTC, LG and Lenovo. Whether referring to a minor software issue or a major system crash, help is only moments away when this unique application is employed. The use of a dedicated personal computer for troubleshooting signifies that technicians can address issues even if the phone itself is not functioning.
Other Benefits
Some of the options available with this platform include file transfers, chat windows, an ability to view specific device information and even cancelling processes which may be causing internal problems. TeamViewer QuickSupport can likewise detect current wireless settings and store sensitive information within the cloud if required. All connections are secured utilizing 256-bit encryption techniques.
Get support for your mobile device from any Windows or Mac computer! You can now receive technical remote support for your mobile devices. Technicians have the ability to chat, transfer files back and forth, view device information, push Wi-Fi settings, and much more.
Features:
• Chat
• View device information
• File transfer
• Process list
• Add E-mail Account
• Add Microsoft Exchange Account
• Import iOS Configuration Profile
• Push WLAN settings
• View system diagnostic information
• Real-time screenshot of the device
• Store confidential information into the device clipboard
• Secured connection with 256 Bit AES Session Encoding
It has never been easier to troubleshoot devices!
Quick Guide:
1. Download and launch the app.
2. The other side, (e.g. the support technician), needs to install and start the TeamViewer full version on his/her computer.
3. Pass your ID on to your trusted technician, who is using the TeamViewer full version.
