e-Dukaan: A Mobile Application for Efficient Ordering of Tata Genuine Parts

e-Dukaan is a mobile application developed by Tata Motors Limited, Commercial Vehicle Division, to support the digital enablement of its channel partners and retailers. The app aims to make the ordering process of Tata genuine parts more efficient and accurate.

The app offers a catalog search feature that allows users to search for parts by VIN number, chassis type, part number, or registration number. The app also displays images of the parts to aid in accurate identification and help identify part applicability against the model. Users can add parts to their cart for a temporary list of parts and also add them to their favorites list. The app also allows users to order a specific quantity of parts and make payments through its e-commerce payment system.

Overall, the e-Dukaan app offers the benefits of improving ordering efficiency, increasing customer satisfaction, and selling more parts. With its user-friendly interface and accurate search features, the app is a step forward in the digital enablement of Tata Motors’ channel partners and retailers.