Official mobile app of IRS

IRS2Go is a finance application that you can easily access at your fingertips. This tax management utility enables you to regularly check your refund status, make on-time payments, learn from the provided tax tips and guidance, look for free tax preparation assistance, and many more.

This handy tool is available to download in the Google Play Store for free. It is offered in two languages: English and Spanish. With the official development of this app, you will be able to connect and view your IRS needs whenever you want, wherever you are. An alternative app for this is TurboTax.

Supposedly useful but not functional at all

As stated, IRS2Go enables you to monitor the status of your refund. It can supposedly give you an update within 24 hours after your filed your return online or about four weeks subsequent to the time you mailed your paper return. However, most of the previous users that tried to file for their tax refund haven’t gotten any response aside from the never-changing processing status.

Frankly, this inoperative financial management solution will just unnecessarily eat up some storage space in your phone. It doesn’t even give you any further information on who to contact exactly when the deadline for tax refund has passed its due date or if there is any mistake made in the document you filed. On the other hand, even if you are sure that you’ve entered the correct information this tool will still detect it as incorrect.

When you try to call either their main or local office, both are unresponsive as well. Furthermore, their online refund tracker is extremely limited to approximately three or four times of usage only within a day. Once you exceeded, a notice that says you have reached your maximum search for the day will be prompted. Overall, your entire journey here will be full of frustration thus, it more recommended for you to try TurboTax.

Huge disappointment            

Considering that this is the official mobile application of the Internal Revenue Service, IRS2Go is a major let down especially for citizens who needs convenient tax assistance. The entire utility needs to be revamped if the governing agency is still eager to give a satisfying experience to the citizens. Moreover, they should improve their customer service reception to cater to all, if not, most of the queries of the taxpayers.