Free WordPress knowledge base plugin
BetterDocs is an advanced WordPress plugin that helps you create and organize your documentation page. Your collection of online documents, FAQs, and how-to guides is your knowledge base. With BetterDocs, you can store and manage your knowledge base so that visitors can access your information themselves. You can also control what online information you store and what your visitors can access.
With the free version of BetterDocs, you can customize the layout and design of your online documents, show your creativity, and stay on brand. Essential add-ons like Elementor Page Builder are 100% compatible with BetterDocs. You can use ready blocks to design pages or other individual elements. Similar plugins you can try include File Birds and Fivo Docs.
Automated Processes
BetterDocs also makes it easy for people to find solutions to their problems without asking your support team. The self-service, automated processes ensure visitors find what they are looking for. Your support team will have more time to attend to other matters.
Improved Search Options
BetterDocs creates content tables and advanced search options, making it user-friendly and fast. The BetterDocs landing page templates are stunning, and you have the freedom to customize the layout. Automated processes like the instant answer bots help your visitors browse your knowledge base articles with ease.
Track Visitor Activity
You can gain valuable insights into your visitors by analyzing their activities on your site. BetterDocs lets you track which documents are most searched and make them more accessible. Use your insights to improve the visitor experience by anticipating their needs.
Manage Mulitple Knowledge Bases
If you have more than one brand, you can create multiple knowledge bases. Betterdocs lets you manage these separate online libraries from one place, and offers instant support to your visitors.
Free widgets and shortcodes
You also get shortcode and page builder widgets to customize your pages and you don’t need separate coding.
Advanced live search
The advanced live search built into BetterDocs ensures your visitors get what they are looking for.
You can install BetterDocs from your WordPress Dashboard and customize all your pages and documents with your own branding and designs. An organized knowledge base reduces the pressure on your support team, gives your visitors a better user experience, and archives your most important online documents.