Free WordPress Plugin for Live Chat Support
3CX Live Chat Plugin is the most popular and reliable live chat for WordPress. Communicate directly with your website visitors in real-time that increases conversions and boosts customer satisfaction. Using the 3CX live chat plugin reduces the customer support line cost and teaches you to learn about customer pain points. 3CX is similar to Sendinblue and Olark.
The best part about 3CX is that you can integrate with multichannel communications with video and voice but you will need the latest version of 3CX V16. You can get the 3CX Live Chat Plugin for one year for free, on your cloud account, Windows, Linux, or on-premise.
3CX Plugin Features
The 3CX Live Chat Plugin offers a range of features, which are unlimited agents, creates offline custom messages, and chooses when you want to accept the chats. You can add your company logo to the chat window, has quick response, and has data triggers. Another great feature is that your desktop will get notifications for when you receive a live chat.
Chat, Video & Voice
The 3CX Live Chat Plugin executes on a Cloud Server for high performance. It can integrate with the chat, voice, and video using a multichannel communications service suite so you can use them all at once. The Live Chat offers the visitors a variety of ways of how communication is being transferred.
3CX Live Chat Server-Side Generated Unique Identifier
To guarantee proper communication between the agent and visitors connection there is (GUID); a server-side generated unique identifier. The (GUID) is needed to ensure a visitor’s side identifier isn’t identified as spoofed. 3CX plugin just stores the side identifiers and website URLs and the server acts like a chat router redirecting all chat sessions to the chat servers.
Gravatar & UI Avatars
3CX Live Chat Plugin offers servers to generate users and the agent avatars to process the hashed email address of the agent or visitor within the habitat. It’s an excellent way to offer live chat for your audience, especially when they need support from your team. You can embed it easily, while there are many online and offline features to enjoy.
